Last updated: July 24, 2026
After your purchase, you have 30 days from the date you receive your package to try Re4gen. If you're not fully satisfied with your purchase, you can request a refund.
Before requesting a refund, we recommend giving the product enough time to work — we generally suggest at least a few weeks of consistent use.
Step 1: Make sure you are still within the 30-day window, starting from the day your order was delivered. You can check your delivery date via your tracking number.
Step 2: Email our support team at support@tryre4gen.com with "Refund Request" in the subject line, along with your full name, email, and order ID.
Step 3: Once your request is verified, we'll process your refund — no need to send the product back.
Step 4: We'll email you to confirm once your refund has been processed. It may take 5–10 business days for the refund to appear on your statement, depending on your bank or card company.
Product Email Support: support@tryre4gen.com